Service Advisor / Warranty Clerk - MMG Mahindra Kokstad
What you’ll do
- Warmly welcome customers and accurately assess their service needs
- Efficiently schedule appointments and manage service requests
- Clearly explain recommended services and associated costs to customers
- Collaborate with technicians to ensure timely and high-quality vehicle repairs
- Maintain open communication with customers throughout the service process
- Address customer enquiries and concerns with professionalism
- Process service orders and maintain accurate records
What you bring
- Experience in a high-volume, customer-facing environment
- Strong interpersonal and communication skills
- Proactive problem-solving and initiative
- A collaborative mindset and positive energy
What Sets You Apart
- Advanced knowledge of automotive administrative systems
- Familiarity with Evolve DMS will be an advantage
- Proven experience as a Service Advisor / Warranty Clerk
Why Join MMG?
- Competitive salary with high incentive earning potential
- A supportive culture that values growth and teamwork
- Be part of one of the largest and most respected dealer groups in the country
If you're ready to take your career to the next level and be part of a team that values excellence and customer satisfaction, we want to hear from you!
Please submit your application directly to heide@mmg.africa with the subject line - "Service Advisor / Warranty Clerk - MMG Mahindra Kokstad"
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